Pinaak - Travelogue Platform

Privacy Policy

Neelra Technologies Pvt. Ltd.
Effective Date: 1 Aug 2025

Neelra Technologies Pvt. Ltd. ("Company", "we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our mobile application ("Pinaak - Travelogue App") and related services.

By accessing or using the Pinaak App, you agree to the terms of this Privacy Policy.

1. Information We Collect

  • Personal Information: Name, email address, phone number, etc.
  • Sensitive Personal Data (SPDI): Passwords, payment/financial data (if applicable).
  • Content Data: Photos, videos, stories, comments, and other content uploaded by you.
  • Device & Usage Data: IP address, device type, app interactions, location (if enabled).
  • Optional Data: Information you voluntarily provide.

2. Purpose of Collection

We use your data to provide services, personalize experience, communicate updates, ensure security, and comply with legal obligations.

3. Sharing of Information

We do not sell your data. Sharing only happens with service providers, with your consent, or when required by law.

4. Data Protection & Security

We implement reasonable security practices as per Indian law (IT Act, 2000, SPDI Rules, 2011, DPDP Act, 2023). However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You may access, correct, withdraw consent, or request deletion of your data.

6. Children's Privacy

App not intended for children under 13. Data deleted if collected unknowingly.

7. Data Retention

Data retained as long as necessary for legal/business needs.

8. Grievance Officer / DPO

For any privacy-related queries or grievances, you may contact our Grievance Officer / Data Protection Officer at hello@pinaak.co. Correspondence may be sent to: Neelra Technologies Pvt. Ltd., Noida, Uttar Pradesh, India.

9. Governing Law

Subject to courts of Noida, India.